How We Learn

As a team leader, I train many people how to perform the various tasks required to operate and promote an Xpress Healthcare business.  I have learned that I cannot teach every person in the same way, although I am teaching them to do exactly the same things.

Fortunately, I have quite a few really sharp team members.  When demonstrating how to navigate our back office or how to get the most benefit from using IBOToolbox, some simply follow instructions, and training is completed in a short time.

There are only a few who simply cannot follow instructions.  It is interesting, because they do not appear to be unintelligent.  When I tell them go to the “Dashboard,” for instance, they go there.  Then I tell them to click on the “Share” link by “Bob Jones’” name, they tell me they don’t see Bob Jones.  After having them describe the page at which they are looking, it turns out that they had left the Dashboard and are on a different page.   (I am using IBOToolbox here just as an example, but this actually happens with various websites.  I am aware that IBO actually has its own training videos.)

When I have a scheduled training session, I send an advance email telling new team members to be logged onto the site about which I’ll be training them.  Most do exactly as I ask, but others have not logged in, and in fact, some haven’t yet created an account on that page as I had asked them to do.

The majority of my team members are somewhere in between the “really sharp” people and those who cannot follow instructions.

I know that not all network marketers believe it is necessary to train their team members as thoroughly as I do. Having failed in two companies prior to being personally mentored with my Xpress Healthcare business, I believe that more people will develop into leaders if I also mentor my own team members.

Recently my team has begun growing much more quickly than in the past, and I am spending too much time training.  So, I am searching for a tool I can use to record a training session, showing the screen on my computer with my “voice over” instructions.  Team members can watch it and pause it as needed, and I will be freeing up time for myself. 

I know they exist, because I did download a program that does exactly as I described, but it doesn’t work every time, so I have abandoned that software.  Those who know me are aware that I am a “low tech” person.  If it isn’t REALLY simple to use, I will not use it.

If anyone knows downloadable software that will serve my purpose, please let me know.  Meanwhile, I will continue my online search.

To learn more about Julie Klein and Xpress Healthcare, visit http://joinxpresshealthcare.com.