As long as people have
engaged in commerce, they have generally done business with people they liked
and trusted. Today, with online social
networking, we can become acquainted with people worldwide. This has opened up a whole new mode of
promoting our businesses.
A very powerful way to market
businesses, especially home businesses is “relationship marketing.” Using social media sites such as Facebook,
Twitter, IBOToolbox and others, we can connect with potential customers and business
partners.
With relationship marketing,
we primarily focus on building and sustaining mutually beneficial
associations. We can also establish
friendships with people who may never have any interest in our product or
business. We can learn from some of our
contacts and educate others.
The most important thing to
remember is that we are using social media. The name is a clue as to how to behave on
these sites. Don’t just jump in and
start promoting your product. Remember
that I began this post by saying that people do business with those they like
and trust, and it can take time to develop a relationship.
Participate on social media
sites with relevant information. Your
posts can be educational, newsworthy, humorous, interesting or helpful. Those with whom you are establishing a
relationship want to know about you, so include your opinions, information
about your background, perhaps a little about your family. Always keep your posts positive, and avoid controversial
topics. It is very important to include photograph
of yourself as part of your profile. Your
profile picture should not be your logo or an avatar. People want to know that there is a real
person writing to them.
Remember that it is not always about you. Ask questions and get to
know your contacts. We’re sowing seeds. Any one of the relationship seeds we plant
may turn out to know someone who needs your product or who is seeking a
business just like yours.
As I said earlier,
don’t begin selling too soon. Find a balance between sharing your information and
sharing other people’s. Being social is the first step, and eventually people
will begin asking questions about your business.
Don’t be surprised if
it takes a few months to establish enough relationships to benefit your
business. Be patient and get to know
people. I have built my business almost
entirely through social media. Your
patience will prove worthwhile.
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